This structured tool is intended to help teams define and establish objectives using the SMART criteria: Specific, Measurable, Attainable, Relevant and Time-bound. Download After Action Report (AAR) Template – Post Incident.docx Last Updated:
This visual tool is used to identify and analyze the root causes of quality issues within facilities, allowing the identification of many possible causes. Download Last Updated:
This resource is intended to help nursing homes run small tests of change to reach an efficient process and achieve the desired results. Download Last Updated:
This resource is intended to help nursing homes get to the root cause of a problem by accurately stating what the problem is, listing possible reasons causing that problem, and then asking why each reason is occurring. Download Last Updated: